PREMIUM NYLON ROUCHED MINI HOBO

We strive to get your order shipped as soon as possible. Therefore, orders cannot be cancelled or modified once they are placed. We kindly ask you to review the products, delivery address and mobile number carefully before proceeding to checkout.

All orders can only be delivered within Singapore.

We want to make buying your favourite products and gear online fast and easy, and we accept the following payment options:

• Visa, Mastercard, American Express
• Apple Pay
• Google Pay
• Grabpay
• PayNow

For Retail Order : 

For order placed in Hunter retails stores, including Plaza Singapura, Suntec City and Takashimaya, please email at hunterbootsps@baozun.com for inquires. 

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For Online Order : 

All purchases from Hunterboots.sg have a 14-day return/exchange policy from the delivery date. Please email us at [cs.hunterbootssg@baozun.com] to initiate your request. Items sent back to us without first requesting a return/exchange will not be accepted.

 Please ensure that:

• All tags / stickers are still attached to the product(s)
• Product(s) is in unworn, unwashed, and unaltered condition.
• Product(s) is in its original packaging along with its accessories or freebies included in the purchase.
• Request is made within 14 days of receiving the product.

 

Please note that we cannot accept return/exchange for the following:

• Products that have been worn, washed, scratched/scuffed, soiled, or altered.
• Incomplete packaging and tags.
• When the 14 days return period has lapsed from the delivery date.
• Without proof of purchase.
• Socks, gift cards
• SALES items and GWP (gift with purchase)

 

Exchange 

* Valid exchanges to be made in-store only. Please note that we only accept exchange for the same item or item of equal value.

• After you have received the exchange approval email, please make your way to the store located at: 68 Orchard Road, #01-26/28 Plaza Singapura, Singapore 238839, or 3 Temasek Boulevard, Suntec City #01-415/417, Singapore 038983. Approach any of our counter staff with your order number and item to be exchanged. The staff will inspect and check again if it fulfils the exchange criteria.
• Only one time exchange is allowed.

Return & Refund

After receiving our approval email, you can choose to return the item at our physical store located at: 68 Orchard Road, #01-26/28 Plaza Singapura, Singapore 238839 , or 3 Temasek Boulevard, Suntec City #01-415/417, Singapore 038983, or ship back to our return address. pls note that  if the item is returned due to a change of mind, unsuitable or for no reason,the customer is responsible for the cost of shipping back the item to our return address.

We will notify you once your return is confirmed and the refund is approved. For online orders, refunds will be issued to the original payment method and cannot be processed in-store. Please allow 7–14 working days for your bank or card provider to process the refund.

Pls note that Delivery charge is not refundable if the return is due to change of mind, unsuitable or no reason.

 

Damages and Issues

Please inspect your order upon receiving and email us at [cs.hunterbootssg@baozun.com] immediately if the item is defective, damaged or if you receive the wrong item within 14 days, so that we can evaluate the issue and make it right. We will then arrange the exchange .

 

Order Cancellation

We strive to get your order shipped as soon as possible. Therefore, orders cannot be cancelled or modified once they are placed. We kindly ask you to review the products, delivery address and mobile number carefully before proceeding to checkout.

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Hunter boots are made to accommodate thick socks. We recommend purchasing the same size as your usual shoes. If you are between sizes, we recommend opting for the larger size. Since fit can vary by product, please refer to our size guide and the information provided on the product page.