Delivery Policy

Shipping Information

Upon payment and completion of your order, you will receive an order confirmation email.

Standard delivery time is 1-3 working days after the order status has been set to “Shipped”. Should there be any delays or issues with your delivery, we will notify you promptly. You can always log in your account to trace the order status.

*Kindly note that deliveries may sometimes be delayed due to public holidays, festive season or major sales campaigns.

Delivery is only for within Singapore. Please note that we are unable to deliver to the following areas: P.O boxes, Military Areas, Government Offices, Airports, and Offshore areas.

Deliveries are fulfilled by Ninja Van, and you can track the status of your delivery through their website (www.ninjavan.co/en-sg/) with the AWB number that can be found in your shipment confirmation email.

Please ensure to provide a valid local mobile number with your order as the courier may drop you a text/call during delivery.